For information or advice concerning VOSA testing schemes, activities, or seminars and to get information on our current publications, manuals and newsletters.
To report any technical problems or give us feedback on the site. For issues relating to Operator Self Service, please refer to the email address directly below.
For support and feedback on VOSA's online self service.
To request information on current vacancies, campaigns and our graduate recruitment process.
To request additional information on MOT and commercial courses VOSA offer.
To contact our press office.
To request and apply for contract opportunities.
To request information as specified in the Freedom of Information and Data Protection Act.
For information about VOSA’s Testing Transformation Programme which will bring testing closer to the point of vehicle maintenance via Authorised Testing Facilities (ATFs).
Via Telephone or Fax
National Number - Tel: 0300 123 9000
Fax: 0113 249 8142
For information and advice on any of VOSA's schemes including: Quick access to lorry/bus test booking; MOT test standards information; How to proceed to appeal against either the issue of or refusal to issue an MOT certificate; Ordering publications; Reporting of smoky vehicles; or providing our intelligence unit with Information on wrong doing. Sharing Intelligence.
Opening hours - Monday to Friday: 7.30 am to 6.00 pm, Saturdays and Sundays: Closed.
People who are deaf or hard of hearing can use the Typetalk facility to contact the VOSA Contact Centre. Information on how to do this can be found on the Typetalk website.
MOT Validity Check Service - www.gov.uk/check-mot-status-vehicle
To validate an MOT test certificate.
Prosecution and Legal Services -
Tel: 0300 123 9000
Fax: 0117 954 3311
(PLS enquiries only. Other enquiries to 0117 954 3212)
Contact for information on summons, and court hearings linked to VOSA enforcement activities To request information on public inquiries and Transport Tribunals please contact the relevant Traffic Commissioners Office.
Digital Tachograph Scheme
Customer Enquiries on Group Drivers (DVLA) - Tel: 0300 790 6109
For enquiries relevant to card issuing only - When you telephone the Customer Enquiries line (DVLA) you may be greeted by an Interactive voice system. During office hours you will be offered the option of speaking to an operator. Some calls are monitored or recorded for quality purposes.
MOT History Check Service - www.gov.uk/check-mot-history-vehicle
To view a vehicle’s available MOT History (including mileage at the time of the test). You will require the registration mark of the vehicle and either the test number from the MOT Test Certificate or the Document Reference Number from the V5C Registration Certificate.
You can contact VOSA at any of its offices or test stations.
Fax: 0117 9543212
Customer Service Centre
All other addresses can be found on the following section about VOSA Locations and Offices of the Traffic Commissioners.
The staff at the VOSA Customer Service Centre are keen to hear your feedback on the service that they provide for you to enable them to further understand customer requirements and make improvements where possible. Please take a few moments to complete our Customer Service Customer Feedback form