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Reporting an Infringement of The Waste Electrical and Electronic Equipment Regulations 2006 (referred to hereafter as "the WEEE Regulations").

The VCA is responsible for the enforcement of the regulations in so far they affect distributors obligations and rights: WEEE from private households.

The VCA will investigate where distributors may have failed in their obligation in respect of the following:

  • Provide information to consumers in relation to the environmental impacts of EEE & WEEE and the separate collection of household WEEE;
  • Facilitate the take-back of household WEEE from UK consumers;
  • Make and retain records of the information provided, and any household WEEE received.

Information in respect of the above should be directed to the VCA on tel: 0844 8000819 (For the hard-of-hearing, please prefix this number with 18001).

Alternatively, you can send us an Email to: weee@vca.gov.uk

Information in respect of all other matters concerning the WEEE Regulations should be directed to the relevant Environment Agency as shown below:

Department for Business, Innovation & Skills

Ministerial Correspondence Unit
Department for Business, Innovation & Skills
1 Victoria Street
London SW1H 0ET

Tel: +44 (0) 0207 215 5000

Website: http://www.bis.gov.uk/


The Environment Agency for England and Wales

National Customer Contact Centre
PO Box 544
Rotherham
S60 1BY

Tel: (UK) 03708 506 506

Website: www.environment-agency.gov.uk


The Scottish Environment Protection Agency

SEPA Corporate Office
Erskine Court
Castle Business Park
STIRLING
FK9 4TR

Tel: +44(0) 1786 457 700

Email: info@sepa.org.uk

Website: www.sepa.org.uk


The Northern Ireland Environment Agency

Clarence Court
10 - 18 Adelaide Street
Belfast
BT2 8GB

Tel: 0845 302 0008

Website: www.ni-environment.gov.uk

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