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UK Contact page

Customers outside of the UK should contact their local office direct

General enquiries

 

For enquiries on all areas covered by VCA, including personal vehicle imports, vehicle fuel consumption and CO2, and enforcement issues:

Tel: 0300 330 5797

or

Email: enquiries@vca.gov.uk

Type Approval customers

To make an enquiry about:

  • Applying for Type Approval - telephone: +44 (0)117 952 4164
  • Conformity of Production (CoP) - telephone +44 (0)117 952 4180
  • VCA's Information System for Type Approval (VISTA and the LegStat legislation database) - telephone +44 (0)300 330 5797 (then select option 1) or email vista@vca.gov.uk

Payment enquiries

Should you be dissatisfied with any area of the service that you have received from VCA then please see our complaints guidelines: VCA Complaints Procedure

Opening hours and how to find VCA

VCA’s normal opening hours for UK offices are 8.30 am to 5.00 pm Monday to Thursday and 8.30 am to 4.00pm on Fridays

Please note that none of our offices offer an over-the-counter service. Please telephone to confirm an appointment before visiting.

VCA Headquarters address

VCA
No 1 The Eastgate Office Centre
Eastgate Road
Bristol
BS5 6XX
United Kingdom

Switchboard: +44(0) 300 330 5797

 

Instructions on how to find us and get to this office can be found here:Getting to VCA HQ

How to find us - VCA HQ Bristol


VCA Midlands Centre address

VCA Midlands Centre
Watling Street
Nuneaton
Warwickshire
CV10 0UA
United Kingdom

 

Switchboard:

+44 (0)24 7632 8421

Fax:

+44 (0)300 003 2199

How to find us - VCA Midlands Centre

Instructions on how to find us and get to this office can be found here: Getting to the VCA Midlands Centre


 

VCA Millbrook office

VCA
Millbrook Proving Ground Limited
Millbrook
Nr Ampthill
Bedford
MK45 2JQ

 


VCA Dangerous Goods Office

VCA
Cleeve Road
Leatherhead
Surrey
KT22 7NF

Switchboard:

+44 (0)1372 226110

Fax:

+44 (0)1372 226116

 


 

RNID Typetalk service - for people with communication difficulties

Please note that to make use of the RNID Typetalk service, please prefix any of the numbers shown above with 18001.

Once the call is answered by a member of our team, a Typetalk Operator will join the line to relay the call. You will then be able to type or speak your end of the conversation to the Typetalk Operator who will speak your part of the conversation and type back to you exactly what is being said. For more information on the RNID Typetalk Relay and Text Direct services, please follow this link: http://www.typetalk.org/ (opens in a new browser window).

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