UK Contact page

Customers outside of the UK should contact their local office direct.

Type Approval customers

To make an enquiry about applying for Type Approval: +44 (0)117 952 4164
To make an enquiry about Conformity of Production (CoP): +44 (0)247 664 2589
To make an enquiry about VCA's Information System for Type Approval - VISTA and the LegStat legislation database: +44 (0)117 952 4143

Management Systems Certification (MSC)

To make an enquiry about applying for Management Systems Certification: +44 (0)117 952 4227

Other certification activities

To contact us for matters relating to WEEE: 0844 8000819

Payment enquiries

To contact us to discuss your account, please telephone: +44 (0)117 952 4204
Or to make a payment, please use our Payment Form (PDF 471.3KB)
To make a general enquiry not covered by the above: +44 (0)117 952 4235

Should you be dissatisfied with any area of the service that you have received from VCA then please see our complaints guidelines: VCA Complaints Procedure

Finding VCA

Please note that none of our offices offer an over-the-counter service. Please telephone to confirm an appointment before visiting.

VCA Headquarters address

VCA
No 1 The Eastgate Office Centre
Eastgate Road
Bristol
BS5 6XX
United Kingdom

Switchboard: +44 (0)117 951 5151

FAX: +44 (0)117 952 4103

Instructions on how to find us and get to this office can be found here: Getting to VCA HQ

Alternatively you can download a PDF map: Download a map to find VCA HQ (790.6KB)

VCA Midlands Centre address

VCA Midlands Centre
Watling Street
Nuneaton
Warwickshire
CV10 0UA
United Kingdom

Switchboard:	+44 (0)24 7632 8421
Fax:	+44 (0)24 7632 9276

Instructions on how to find us and get to this office can be found here: Getting to the VCA Midlands Centre

Alternatively you can download a PDF map: Download a map to find VCA Midlands Centre (974.6KB)

VCA Millbrook office

VCA
Millbrook Proving Ground Limited
Millbrook
Nr Ampthill
Bedford
MK45 2JQ

VCA Dangerous Goods Office

VCA
Cleeve Road
Leatherhead
Surrey
KT22 7NF

Switchboard:	+44 (0)1372 226111
Fax:	+44 (0)1372 226116

RNID Typetalk service - for people with communication difficulties

Please note that to make use of the RNID Typetalk service, please prefix any of the numbers shown above with 18001.

Once the call is answered by a member of our team, a Typetalk Operator will join the line to relay the call. You will then be able to type or speak your end of the conversation to the Typetalk Operator who will speak your part of the conversation and type back to you exactly what is being said. For more information on the RNID Typetalk Relay and Text Direct services, please follow this link: http://www.typetalk.org.uk/ (opens in a new browser window).