Buses, coaches and accessibility: frequently asked questions
Table of contents
- General
- What types of buses and coaches are covered by the Public Service Vehicles Accessibility Regulations 2000 (PSVAR)?
- Do the Public Service Vehicles Accessibility Regulations 2000 (PSVAR) apply to the UK as a whole?
- When will all buses and coaches meet the Public Service Vehicle Accessibility Regulations 2000 (PSVAR)?
- For disabled passengers
- What has been done to improve access to bus services for disabled people?
- What measures have been taken to encourage local authorities and bus companies to introduce low floor buses?
- Some bus drivers are reluctant to put the ramp down or kneel the bus what do the regulations say about this?
- How can I find out if my wheelchair is suitable to use on buses?
- Why am I unable to take my electric scooter on a bus or coach?
- Who should I contact if I have a complaint?
- Does PSVAR apply to coaches that are used for leisure excursions?
- When will there be audible and visual announcements on buses?
- For bus and coach operators
- Where can I find guidance on how to make my buses and coaches comply with accessibility regulations?
- Are exemptions available?
- Where can I obtain copies of your guidance documents?
- Where can I find more information about training?
- How can I contact you?

