White labelling
White Labelling
For Transport Direct white labelling is about providing our services through a third party. Often this means our services are provided without our branding. Transport Direct is working with organisations to bring easily accessible and reliable transport information directly to people using the internet for a wide variety of reasons. Transport Direct's pilot 'White Label" schemes allow external organisations to present Transport Direct's door-to door planner on their own website, in their own corporate branding. This results in a value-added and seamless 'customer journey' for external organisation whilst enabling Transport Direct to reach people who may not have been aware of the benefits of planning their travel with Transport Direct. The pilot white labelling sites include the BBC, Visit Britain and Directgov.
Please email through the 'Contact Us' page for more information.
IFrames
IFrames can be used for placing content from another page or website onto a web page. You can position an IFrame on a page and treat it rather like an ordinary graphic. The IFrame (Transport Direct) works independently from the third party web page that displays it. Transport Direct hosts the IFrame, which is one of the differences compared to say page landing.
Users can scroll within IFrames and link to documents from within them, just like generic HTML frames. Users can not, however, resize the iframe.
NOTE: IFrames support more than simple HTML documents. Users can display everything from HTML, to text documents and even Adobe Acrobat files within the IFrame element.
For further information please contact tdportal.business@dft.gsi.gov.uk
Joining up Government services - Project Lauren
From August 2006 the Department for Work and Pensions has utilised the Transport Direct back-office processing to generate a tailored journey plan that accompanies the appointment letters for the medical assessments for Incapacity Benefit arranged each year. About 1 million of these letters together with a personalised journey plan are sent out annually. These show how the recipient can travel from their home to the assessment centre. It is expected that this willl help to reduce the 20% 'no show' rate for these assessments.
The Transport Direct team is working with other Government services that require people to travel to places by providing journey itineraries for how to get to those places.

