User satisfaction and awareness

Transport Direct - Summary of Office of National Statistics Omnibus Survey Results
(Adobe Acrobat - 67kb)

MR09 - Tracking survey

The purpose of this Tracking survey is threefold: firstly to monitor the effectiveness of marketing tools in raising public awareness of Transport Direct and specifically the Transport Direct Portal; secondly to provide feedback that will assist with the development of the portal; and thirdly assist the evaluation of the Transport Direct programme. The survey is carried out every three months:

Contractor: NOP

03.2007: Travel information service - wave 10 (PDF, 499kb)

12.2006: Travel information service - wave 9 (PDF, 520kb)

10.2006: Travel information service - wave 8 (Adobe Acrobat - 7,773kb)

06.2006: Travel information service - wave 7 (Adobe Acrobat - 7,779kb)

03.2006: Travel information service - wave 6 (Adobe Acrobat - 10,734kb)

12.2005: Travel information service - wave 5 (Adobe Acrobat - 1,525kb)

09.2005: Travel information service - wave 4 (Adobe Acrobat - 253kb)

06.2005: Travel information service - wave 3 (Adobe Acrobat - 941kb)

03.2005: Travel information service - wave 2 (Adobe Acrobat - 2,809kb)

12.2004: Topline data (Adobe Acrobat - 1,990kb)