Frequently asked questions
Table of contents
- What is Transport Direct?
- When was Transport Direct made available to the public?
- How is Transport Direct accessed?
- What are the main features of Transport Direct?
- What are the core aims of Transport Direct?
- What makes Transport Direct different to other travel information services?
- What area of the country is covered by the Portal?
- How will travellers benefit from using Transport Direct?
- How is congestion factored into road journey plans?
- Can Transport Direct tell me where to catch a bus?
- How do I buy tickets via Transport Direct?
- How does Real Time Information (RTI) feature in Transport Direct?
- How can the Government justify the investment when there are already a lot of transport information services available?
- Who operates Transport Direct?
- What technology platform is Transport Direct built on?
- For many journeys it is necessary to use different modes of transport. How does Transport Direct calculate the shortest / easiest route?
- How does Transport Direct determine the shortest, fastest or most fuel economic route for road journeys?
- How does Transport Direct advise the user to avoid congestion for road journeys?

