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Frequently asked questions

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Table of contents

  • What is Transport Direct?
  • When was Transport Direct made available to the public?
  • How is Transport Direct accessed?
  • What are the main features of Transport Direct?
  • What are the core aims of Transport Direct?
  • What makes Transport Direct different to other travel information services?
  • What area of the country is covered by the Portal?
  • How will travellers benefit from using Transport Direct?
  • How is congestion factored into road journey plans?
  • Can Transport Direct tell me where to catch a bus?
  • How do I buy tickets via Transport Direct?
  • How does Real Time Information (RTI) feature in Transport Direct?
  • How can the Government justify the investment when there are already a lot of transport information services available?
  • Who operates Transport Direct?
  • What technology platform is Transport Direct built on?
  • For many journeys it is necessary to use different modes of transport.  How does Transport Direct calculate the shortest / easiest route?
  • How does Transport Direct determine the shortest, fastest or most fuel economic route for road journeys?
  • How does Transport Direct advise the user to avoid congestion for road journeys?
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