Accessibility and usability survey

Please consider taking this short survey to help us make this site more user-friendly. The survey comprises 22 questions and we estimate that it should take about 3 minutes to complete. Your answers will help us improve the way we present information online.

Any personal details entered will remain confidential. We will not share this information with third parties. Please see our privacy policy for further details.

Please specify any of the following descriptions that apply to you Local or regional government officer
Central government officer or government agency worker
Transport consultant
Transport operator
Manufacturer or goods producer
Business service provider
Academic, researcher or student
Journalist or media researcher
An elected member of Parliament or local authority
A member or employee of an association with an active interest in transport
A member of the public but none of the above
Other (please specify)

How often do you use the DfT website? Daily
Weekly
Monthly
Occasionally

Why do you visit the site? Personal Use
As part of my job - for my own area of work
As part of my job - for my boss/other team member
For school, university or college project
Other (please specify)

How useful is the homepage in helping you find the information you need? Very useful
Useful
Not very useful
Not at all useful
How could the homepage be made more useful?

On arriving at the DfT homepage, what links or prompts do you use to find the information you need? (You can select more than one) Green navigation bar at the top of the page
Air/Rail/Road/Sea illustrated links
'Information for:' links on the right hand side
'DfT Spotlights' links near the bottom of the page
Search
Advanced Search
What's New
Site map
A-Z index

If you use the illustrated Air/Rail/Road/Sea links or the 'Information for:' links on the home page, how useful are the pages you reach in helping you find the information you need? Very useful
Fairly useful
Not at all useful
How would you make these pages more useful?

When you visit these pages, how often do you use the option on the left hand side to refine your search results? Often
Sometimes
Rarely
Never

How often do you use the Search facility? Often
Sometimes
Rarely
Never

How often does the Search facility help you to find what you are looking for? Every time I use it
The majority of times
Sometimes
Never
How would you make these pages more useful?

How often do you use the Advanced search facility? Often
Sometimes
Rarely
Never

How often does the Advanced search help you to find what you are looking for? Every time I use it
The majority of times
Sometimes
Never
How would you make the Advanced search facility more useful?

At the top of each page is a green navigation bar. Which of the pages listed within this bar do you visit most often?

	Often	Sometimes	Never
About DfT
Policy, guidance and research
Press office
Consultations
Freedom of information
Transport for you
In your area
Popular pages

Do the pages below help you find the information you need? What would make the page more useful?

How often do you click on the links from within the DfT site to other websites? Often
Sometimes
Rarely
Never

Overall, how easy or difficult is it for you to find what you are looking for? Very easy
Easy
Difficult
Very difficult
How would you make it easier to find information?

Do you have any of these disabilities? (Please select any that apply) Registered Blind
Partial sight
Colour blindness
Deafness
Upper limb problems
Visual and auditory perceptual disabilities (e.g. dyslexia, dyscalculia)
Attention deficit disorder
Learning difficulties
Dementia
Mental health problems
Other disability (please specify)
None of the above
I don't know or do not wish to answer

If you selected one or more of the disabilities in Question 2, how accessible do you find the site? Very accessible
Accessible
Not very accessible
Not at all accessible
How could the site be made more accessible for you?

Please add any other comments you have about the DfT website

May we contact you again for further or similar research? Yes
No

What is your name? (optional)

What is your email address? (optional)

What is your telephone number? (optional)