Project: Audible and Visual Announcements in Buses

Reference: UG334

Last update: 15/03/2004 16:08:59


The objective of this project is to trial the use of audible announcements on one bus route and to assess whether benefits are achieved.


The project will test an audible and visual system, fitted to all vehicles on one specific route, to inform passengers of vehicle location and stopping points. It will establish passenger reactions to the system using before and after surveys, and identify whether there have been any changes in bus usage and patronage.


Arriva Yorkshire Ltd
24 Barnsley Road, Wakefield, Wakefield, WF1 5JX
01924 375521

Contract details

Cost to the Department: £72,500.00

Actual start date: 13 July 2000

Actual completion date: 28 February 2003


The Announce System Monitoring Report
Author: West Yorkshire PTE
Publication date: 01/01/2001
Source: DfT Website
More information:

Summary of results

  1. The project showed that there was an increase in patronage without any detrimental effects to passengers.

Departmental Assessment Status: Project completed prior to the implementation of the Departmental publications scheme.