Project: Transport Crime and Young People: Bus Driver Training

Reference: UG185B

Last update: 09/09/2003 16:22:08


The main objective of this project is to provide training to bus drivers on how best to deal with young passengers. The work was developed to enable bus drivers deal effectively with young people by reducing conflict and promoting the use of buses.


Previous DTLR research has identified staff attitudes as a key concern for young passengers, and the critical role of young people as victims and perpetrators of crime. The DTLR commissioned Crime Concern to develop a training pack and trainers course to assist bus companies in developing an appropriate approach in dealing with young passengers.


Crime Concern
Beaver House, 147-150 Victoria Road, Swindon, Wiltshire, SN1 3UY
01793 863 500

Contract details

Cost to the Department: £48,689.00

Actual start date: 04 November 1999

Actual completion date: 31 March 2002


The School Run - training programme for bus drivers
Author: Crime Concern for Department for Transport
Publication date: 27/07/2004
Source: Disabled Persons Transport Advisory Committee (DPTAC) website
More information:

Summary of results

  1. This was a pilot project to develop bus driver training on dealing with young passengers. It is difficult to quantify benefits which will be accrued by bus companies their drivers and young passengers.

Departmental Assessment Status: Project completed prior to the implementation of the Departmental publications scheme.