Project: Review of Evidence on Business Attitudes to Transport

Reference: R249

Last update: 06/08/2013 10:16:31


Produce a full review and analysis of key information in the time available from a range of sources focussing on business attitudes to transport, relative to other factors affecting business decisions;
To ensure that we make best use of available evidence relating to business attitudes, including both qualitative and quantitative sources and grey and unplblished literature where appropriate;
To build on the understanding we now have, of public attitudes and to offer a complementary perspective on the attitudes of businesses.
To identify key evidence gaps that require further research and analysis to further understand business customers' experiences and future needs of the transport system.


DfT has set out an agenda in the TaSTS strategy for engaging with stakeholders between now and 2009. This agenda highlights the importance of "listening to the people" in recognition of the fact that the real purpose of the transport system is to meet the needs of the end users. The Department has already consulted quite extensively on the TaSTS challenges, including speaking to representative industry bodies, (e.g. the CBI) among other stakeholders, commissioning a citizens panel and knowledge review of public attitudes to the transport system.
However, the Department knows less about actual business users in terms of how transport impacts on business decisions; what they expect from a transport network; what outcomes they view as important; and what "trade-offs" would be most acceptable, wishing to commission a knowledge review to maximise the benefit from the existing evidence about business attitudes.
A report of the evidence review that will set out the extent of the existing evidence base, and what conclusions can be drawn from it, pull together the key themes across all information sources and highlight the key evidence gaps.


BMRB Social Research
Ealing Gateway , 26-30 Uxbridge Road, London, W5 2BP
020 8433 4061

Contract details

Cost to the Department: £80,000.00

Actual start date: 01 September 2008

Actual completion date: 01 August 2009


Business attitudes to transport: Knowledge review of existing evidence
Author: University of the West of England
Publication date: 01/12/2009
Source: DfT website
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