Project: Listening to the People: Citizens Panel

Reference: R230

Last update: 04/11/2008 17:39:00


The primary objectives of the research are;
- to provide an initial "trial wave" of "Citizen's panel" to further enable DfT's "Listening to the People" agenda.
- to provide initial findings to questions around DfT's five strategic goals in time for the forthcoming green paper (May).
- to provide public perceptions of transport issues around the five strategic goals to complement the views of the experts with whom DfT already engages.

Future waves for the panel will also need to meet the following objectives to provide;
- findings that can underpin consultation on DfT's transport strategy
- initial research to fill the evidence gaps identified by the forthcoming review of existing evidence
- an effetive means of consulting members of the public on specific transport related issues and proposals over a period of time
- quick feedback from members of the public on issues, allowing us to identify emerging problems, difficulties and concerns.
- tracking information about people's travel experiences over time
- detailed informtion about end to end, multimodal and multi purpose journeys.
- a research resource that can quickly provide a feel for public attitudes to specific issues such as specific modes and / or specific policies
- information around the "trade-offs" people are willing to make
- where possible, the ability to support informtion collected from other research sources.


DfT has set out an agenda for engaging with stakeholders between now and 2009. This agenda highlights the importance of "listening to the people" in recognition of the fact that the real purpose of the transport system is to meet the needs of the end users.
As part of this agenda, DfT want to set up a citizen's panel that can provide a cost effective means of consulting members of the public on transport related issues and proposals over a period of time.


GFK NOP Limited
Ludgate House, 245 Blackfriars Road, London, SE1 9UL

Contract details

Cost to the Department: £24,000.00

Actual start date: 29 February 2008

Actual completion date: 01 July 2008


Public attitudes to transport:: DfT's on-line citizens' panel
Author: GfK
Publication date: 30/06/2008
Source: DfT web site
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