Project: Passenger perceptions of their personal security when using public transport

Reference: R202

Last update: 15/10/2008 15:27:50

Objectives

Assess passengers' awareness of measures to improve personal security when using public transport
. Assess the extent to which each of these measures is meeting its objectives in terms of improving passengers' perceived personal security when using public transport
. Examine what the factors are driving and hindering passengers' awareness of the measure
. Examine what the factors are driving and hindering positive impacts of the measure on passengers' perceptions of personal security when using public transport
. Based on the evidence from across the measures, what types of measure are most and least successful at improving passengers' perceptions, and why? Are there transferable lessons that can be applied to other similar measures?

Description

To provide qualitative information on the impact on passengers' perceptions of measures that have been introduced nationally and locally to enhance personalsecurity when using public transport

Contractor(s)

Independent Social Research Ltd
101 HIGH ROAD, London, UK, N2 8AG

Contract details

Cost to the Department: £96,462.00

Actual start date: 29 February 2008

Actual completion date: 30 November 2008