Project: Proactive Driver Performance Management Keeps Fuel Efficiency on Track

Reference: GPCS2116

Last update: 16/06/2005 15:37:18


For the collection of data and development of a draft Good Practice Case Study exploring efficiency improvements in the distribution operations of Thorntons plc.


In 1996, the Energy Efficiency Best Practice Programme (now the TransportEnergy BestPractice programme) produced Good Practice Case Study 342, entitled "Fuel Management for Transport Operators". This case study focused on the transport and distribution operations of Thorntons plc and highlighted the company's two-phase fuel management programme which resulted in significant financial and environmental savings.

TransportEnergy BestPractice met with Thorntons plc in August 2003 and secured their commitment to host a new case study. The purpose of this new case study will be to revisit their operation and provide an update on further fuel management measures implemented since 1996, the resulting efficiency improvements and subsequent financial and environmental savings.


AEA Technology Environment
Harwell Business Centre, Didcot, Oxfordshire, OX11 0QJ
+44 (0)1235 432201

Contract details

Cost to the Department: £16,926.00

Actual start date: 01 October 2003

Actual completion date: 01 March 2004


Proactive Driver Performance Management Keeps Fuel Efficiency on Track
Author: TransportEnergy BestPractice
Publication date: 01/03/2004
Source: TransportEnergy BestPractice
More information:

Summary of results

  1. Thorntons' commitment to developing a fleet fuel management programme has
    continued to pay dividends, particularly in recent years as consistency has improved through the introduction of the driver incentive scheme. As driving performanceand fuel efficiency have improved, Thorntons has indicated that the number ofaccidents for which its drivers are liable has also fallen.

    Since 1999, the cost of Thorntons' distribution operations, relative to turnover, has
    fallen progressively from 1.83% in 1999 to 1.56% in 2003. Fleet performance (as
    measured by the data logger grading system) has improved from 87% before
    1998/99 to 97.1% so far in 2003/04.