Reference: R118 MR6.2 & MR6.3
Last update: 16/02/2005 15:30:17
Objective is to ensure each new release of the Transport Direct portal is user-friendly.
Usability testing takes volunteers through the process of using the actual site, noting any issues that come to light during that process. Accessibility testing follows a similar process to ensure the site can be used by people with various kinds of disability and that the site conforms to the relevant legislation.
2 Savoy Court, Stand, London, London, WC2R 0EZ
0207 240 3388
Cost to the Department: £34,420.00
Actual start date: 17 February 2004
Actual completion date: 30 December 2004
Usability Testing Report
Author: Systems Concepts
Publication date: 30/11/2004
Source: Transport Direct Website
More information: http://www.transportdirect.gov.uk/research/usability.htm