Project: Accessible Coach Trials

Reference: UG430

Last update: 13/02/2006 12:02:57


The department has regulated for the provision of wheelchair spaces on coaches, but there is some concern from providers of coach services and infrastructure about the implementation of the regulations. We need to ensure that information on best practice is available to coach operators, those who provide infrastructure and wheelchair users.


This project will deliver information on all aspects of operating accessible coaches, which are as follows: vehicle design, customer services and operations. This will give the opportunity to review the regulations made under the Disability Discrimination Act 1995 and effect changes if needed in advance of the implemention date of January 2005.

The final report will be a comprehensive report on all aspects of the work and there will also be information for widespread dissemination on the operation of accessible coaches.


Transport & Travel Research Ltd
Minster House, Minster Pool Walk, Lichfield, Staffordshire, WS13 6QT
0154 416416

Contract details

Cost to the Department: £52,360.43

Actual start date: 01 March 2002

Actual completion date: 29 September 2005


Accessible Coach Trial
Author: Transport & TravelResearch Ltd
Publication date: 21/03/2006
Source: DfT Website
More information:

Summary of results

  1. The study demonstrated that it is possible to operate an accessible coach on a scheduled long distance route but there needs to be good liaison between operators and infrastructure providers. In addition there was no evidence to suggest that the Public Service Vehicles Accessibility regulations 2000(as amended) should be modifies with respect to such vvehicles and services.