Project: Bus Driver Training: Improving Dealings with Young Passengers

Reference: UG185B

Last update: 12/01/2004 16:09:13

Objectives

The objective of this project is to develop a training course to assist bus companies in developing an appropriate approach in dealing with young passengers, in order to decrease the number of young people who are victims and perpetrators of crime.

Description

Previous DTLR research has identified staff attitudes as a key concern for young passengers, and the critical role of young people as victims and perpetrators of crime. The DTLR commissioned Crime Concern to develop a training pack and trainers course to assist bus companies in developing an appropriate approach in dealing with young passengers.

Contractor(s)

Crime Concern
Regional Director, 89 Albert Embankment, London, SE1 7TS

Contract details

Cost to the Department: £48,689.00

Actual start date: 04 November 1999

Actual completion date: 31 March 2002

Publication(s)

The School Run - training programme for bus drivers
Author: Crime Concern for Department for Transport
Publication date: 27/07/2004
Source: DfT Website
More information: http://www.dft.gov.uk/pgr/crime/srtp/

Summary of results

  1. Results include a trainers' manual and trainee workbook and a series of training seminars for trainers drivers and interested parties.

Departmental Assessment Status: Project completed prior to the implementation of the Departmental publications scheme.