Report of the Independent complaints assessor (ICA) for the executive agencies of the Department for Transport
| Publisher: | Department for Transport |
| Publication type: | Report |
| Published date: | 23 November 2011 |
| Mode/topic: | Roads, Road transport |
Summary
The Independent complaints assessor (ICA) is appointed by the Secretary of State to consider and review complaints about the executive agencies of the Department for Transport. This report summarises the complaints referred to him, his findings and his recommendations.
