Thales Support

Support for NaPTAN and NPTG data management is provided on behalf of the Department for Transport by Thales.

For all questions please contact the Thales Helpdesk at journeyweb.datamanager@thalesgroup.com.  You can also phone the Thales call centre on 020 3300 4598 - your query will be logged and forwarded to the Journeyweb Helpdesk.

Common questions are answered in the Freqently Asked Questions document. Click here to download this Word document.