Bus and light rail statistics Great Britain: Apr-Jun 08

This bulletin presents the latest quarterly data on passenger satisfaction, bus reliability and bus and light rail patronage in Bus and Light Rail Statistics GB: April to June 2008. 

The key points, in seasonally-adjusted terms unless otherwise noted, are as follows.

• The index number for bus and light rail journeys in England in the Spring quarter of 2008 was 123.8, up 2.8 per cent from the previous quarter and 6.0 per cent higher than in the same quarter a year earlier.
• Between Spring 2007 and Spring 2008, bus and light rail patronage increased by 5.0 per cent in English metropolitan areas, by 7.1 per cent in English non-metropolitan areas and by 5.9 per cent in London.
• Bus and light rail patronage in Scotland and Wales increased by 3.2 per cent.
• Following the 2004 spending review, the Department’s PSA on local public transport has been restated as follows:- By 2010, increase the use of public transport (bus and light rail) by more than 12 per cent in England compared with 2000 levels, with growth in every region.
•  In Spring 2008, the average score for overall satisfaction given by passengers for the bus journey just completed in England was 82 out of 100, up one point from the previous quarter. Metropolitan areas and Non-Metropolitan areas both recorded a score of 84, unchanged from the previous quarter. The score in London was also unchanged at 79.
• Satisfaction with reliability in England in the latest quarter remained unchanged at 70 out of 100.
• Satisfaction with bus stop information in England was up by one point to 74 out of 100. This value relates to a target agreed with the bus industry, under which operators in England will seek to achieve year-on-year improvement in information at bus stops, based on DfT national passenger satisfaction survey ratings during the period 2000 to 2010.
• The proportion of scheduled mileage run excluding losses outside the operators' control in England was 99.1 per cent, an increase of 0.1 percentage points since the previous quarter. The department has agreed a target with the bus industry to run 99.5 per cent of scheduled route mileage, except where this is affected by factors beyond their control.

Notes

Statistics Bulletin (08)09 Bus and Light Rail Statistics GB: April to June 2008 is available from DfT, ST1, Zone 3/09, Great Minster House, 76 Marsham Street, London, SW1P 4DR (Tel: 020 7944 4139).

Publication details

Published on 25 September 2008 by Transport Statistics

The next bulletin in this series will be published on 18 December 2008.

Email: bus.statistics@dft.gsi.gov.uk for queries concerning this publication.

For information about release of this product see National Statistics Online.