Bus and light rail statistics Great Britain: July-September 2007

This bulletin presents the latest quarterly data on passenger satisfaction, bus reliability and bus and light rail patronage. The key points, in seasonally-adjusted terms unless otherwise noted, are as follows.

• The index number for bus and light rail journeys in England in the Summer (July to September) quarter of 2007 has continued to rise, reaching 119.4. This was up from the index number of 117.1 in the previous quarter.
• The index number for bus and light rail journeys in London rose from 155.4 to 158.5, whilst patronage for both the Metropolitan and non-Metropolitan areas outside London also rose, to 93.4 to 102.6 respectively.
• Following the 2004 spending review, the Department's PSA on local public transport has been restated as follows:- By 2010, increase the use of public transport (bus and light rail) by more than 12 per cent in England compared with 2000 levels, with growth in every region.
• In Summer (July to September) 2007, the average score for overall satisfaction given by passengers for the bus journey just completed in England was 82 out of 100, the same as the previous quarter. Non-Metropolitan areas recorded a score of 85, one point higher than the previous quarter. The scores in London and the Metropolitan areas were both unchanged at 79 and 83 out of 100 respectively.
• Satisfaction with reliability in England in the latest quarter fell back by one point to 69 out of 100. In Non-Metropolitan areas, the rating decreased by one point from the Spring quarter to 70. Other areas were unchanged.
• Satisfaction with bus stop information in England was up by one point to 72 out of 100. A highest-ever score of 72 was achieved in the Metropolitan areas. The ratings remained unchanged in the other areas. These values relate to a target agreed with the bus industry, under which operators in England will seek to achieve year-on-year improvement in information at bus stops, based on DfT national passenger satisfaction survey ratings during the period 2000 to 2010.
• The proportion of scheduled mileage run excluding losses outside the operators' control in England was 99.0 per cent. The department has agreed a target with the bus industry to run 99.5 per cent of scheduled route mileage, except where this is affected by factors beyond their control.

Notes

Statistics Bulletin (07)12 Bus and Light Rail Statistics GB: July to September 2007 is available from DfT, ST1, Zone 3/09, Great Minster House, 76 Marsham Street, London, SW1P 4DR (Tel: 020 7944 4139).

Publication details

Published on 20 December 2007 by Transport Statistics

The next bulletin in this series will be published on Thursday 13 March 2008.

Email: bus.statistics@dft.gsi.gov.uk for queries concerning this publication.

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