Perceptions of congestion: report on qualitative research findings
Table of contents
- 1 Executive summary
- 1.1 The study
- 1.2 Summary of main findings
1.2.1 Problems faced by motorists - 1.3 In conclusion
- 2 The study
- 2.1 Purpose
- 2.2 Research methods
2.2.1 General method - 2.3 Limitations and caveats
- 2.4 Stimulus materials
- 2.5 Verbatim quotations
- 3 Problems for drivers
- 3.1 Stress
- 3.2 Congestion, jams
- 3.3 Parking
- 3.4 School run
- 3.5 Other road users
- 3.6 Digging up the roads
- 3.7 Road surfaces
- 3.8 Poor traffic management
- 3.9 Cost of motoring
- 3.10 'Anti-motorist' attitudes
- 3.11 Pollution
- 3.12 Finding your way
- 3.13 Effects of adverse weather
- 3.14 Traffic census
- 4 Congestion
- 4.1 What is congestion?
- 4.2 Perceived causes of congestion
- 4.3 Perceived effects of congestion
- 5 Perceived trends
- 5.1 Trends affecting motorists
- 5.2 Reasons for traffic growth
- 5.3 Awareness of 10 Year Plan
- 6 Importance of congestion
- 6.1 Level of exposure
- 6.2 Impact of congestion
- 6.3 Congestion experiences
- 7 Coping with congestion
- 7.1 Adapting to congestion
- 7.2 Responses to congestion
- 7.3 Traffic information
- 8 Tackling congestion
- 8.1 Pessimism about improvements
- 8.2 Ideas for reducing congestion
- 8.3 Congestion charging
- 9 Other perspectives on congestion
- 9.1 Car passengers
- 9.2 Non-motoring impacts of congestion
- 10 Measuring congestion
- 10.1 Research approach
- 10.2 General reactions to measures
10.2.1 Perceived value - 10.3 The six variants
- 10.4 Specific responses to variants
10.4.1 U: Driving time lost per mile - 11 Public transport
- 11.1 Public transport in general
- 11.2 Buses
- 11.3 Trains
- 11.4 Light rail
- 12 In conclusion

