Highways Agency 'Next Steps' Review 1999 : evaluation report
Table of contents
- Executive Summary
- A. Introduction
- B. Performance of the Highways Agency
- (i) Maintenance
- (ii) Making better use and Network Operation
- (iii) Major scheme construction
- (iv) Customer service
- (v) Trunk road planning and liaison with Local Authorities and other regional stakeholders
- (vi) Internal efficiency
- C. Relationship between HA and DETR(C)/Ministers
- (i) HA relationship with Ministers
- (ii) The Sponsor Division
- (iii) Highways Agency Advisory Board (HAAB)
- D. Conclusions
- Annex A
Performance statistics - Maintenance
- Safety
- Major Scheme Construction
- Annex B
Summary of external responses to the 'Next Steps' review consultation - Appendix to Annex B
External consultation responses received from:
