Concessionary bus travel: frequently asked questions
Table of contents
- Updated April 2008
- 1. What was the position before 1 April?
- 2. What did eligible people get before 1 April 2006?
- 3. What does the Concessionary Bus Travel Act offer?
- 4. What will this cost?
- 5. Who benefits?
- 6. What do they get?
- 7. When were the measures introduced?
- 8. Who is eligible for concessions?
- 9. What are the eligible categories of disability?
- 10. How can eligible people get a concessionary travel pass?
- 11. Who assesses eligibility?
- 12. Is there a charge for the pass?
- 13. How can eligible people get details of their local scheme?
- 14. Will I be issued with a ticket?
- 15. What is the definition of a 'local' bus?
- 16. What about other coach travel?
- 17. What about ferries, trams and other forms of transport?
- 18. What about other kinds of concessionary travel, like community transport?
- 19. Some local authorities offered other concessions, such as travel tokens. Will this continue?
- 20. Can residents of England travel in other parts of the UK?
- 21. What about people in Scotland, Wales and Northern Ireland?
- 22. What happens when a bus service starting in England reaches the border with Scotland or Wales?
- 23. Why do time restrictions still apply?
- 24. Will the Government guarantee that councils will be no worse off as a result of this change?
- 25. Is the Government taking concessionary travel responsibilities away from district councils?
- 26. Why doesn't the Government administer concessionary travel centrally?
- 27. What do the new passes look like?
- 28. Why do some passes have different expiry dates?
- 29. What should I do if I have applied for a pass but not yet received one?
- 31. Can I still use my existing pass?
- 32. How can I travel outside their area if I have not yet received my new pass?
- 33. How can I get a temporary pass?
- 34. Why have local authorities been forced to issue new passes for the new concession?
- 35. Are the new passes smartcards?
- 36. Why has the Government decided on smartcards?
- 37. What safeguards will there be to ensure privacy is not infringed?
- 38. What help has been given to local authorities to produce smartcard based passes?
- 39. Is the Government forcing smartcard technology on to buses?
- 40. What is the Government doing to help promote the new passes?
- 41. Who pays for the new passes?
- 42. How much should operators be paid for providing concessionary travel?
- 43. Why has the Government given extra money to operators after they have appealed against what local authorities propose to give them?

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