Information for local authorities and bus operators
Answers to frequently asked questions
Information on concessionary bus travel for people aged 60 and over, disabled people, local authorities and bus operators.
Reimbursement / Appeals
Guidance concerning reimbursement negotiations and applications to the Secretary of State.
Guidance for local authorities on eligibility for disabled people
Guidance including detailed descriptions of eligibility criteria.
Passes (inc TANs)
Technical documentation and guidance to help local authorities issue the new England-wide 'smart' concessionary bus pass
Special Grant Funding
Information on the additional special grant funding for the extension of the statutory concession to cover England-wide travel. Please note this section does not contain information about the revenue support grant, which provides the majority of funding for concessionary travel.
Stakeholder bulletins
Information issued to bus operators and local authorities to assist them in the implementation of the new annual concession on 1st April.
Information for coach operators
Since May 2003 DfT has operated a scheme so that half price coach fares can be offered to people over 60 and disabled people.
Marketing and communication
Advertising plans, communications toolkit, and card designs in England. Information about publicity for the pass, including guidance on card promotion and card images.
