Information for local authorities and bus operators

Guidance for Local Authorities on the change in the age of eligibility for Concessionary Travel

A guidance note to assist local authorities in understanding and communicating the change in age of eligibility for concessionary travel from April 2010.

Published:
11 March 2010

Details of the Consultation on Possible Changes to the Administration of Concessionary Travel

Information on the consultation, launched on 28st April, which proposes moving the administration of concessionary travel to a different tier of government.

Eligible services

Information on which services are eligible for the statutory bus concession in England

Answers to frequently asked questions

Information on concessionary bus travel for people aged 60 and over, disabled people, local authorities and bus operators.

Reimbursement / Appeals

Guidance concerning reimbursement negotiations and applications to the Secretary of State.

Guidance for local authorities on eligibility for disabled people

Guidance including detailed descriptions of eligibility criteria.

Passes (inc TANs)

Technical documentation and guidance to help local authorities issue the new England-wide 'smart' concessionary bus pass

Special Grant Funding

Information on the additional special grant funding for the extension of the statutory concession to cover England-wide travel. Please note this section does not contain information about the revenue support grant, which provides the majority of funding for concessionary travel.

Stakeholder bulletins

Information issued to bus operators and local authorities to assist them in the implementation of the new annual concession on 1st April.

Information for coach operators

Since May 2003 DfT has operated a scheme so that half price coach fares can be offered to people over 60 and disabled people.

Marketing and communication

Advertising plans, communications toolkit, and card designs in England. Information about publicity for the pass, including guidance on card promotion and card images.

For related documents, pages and internet links, see the column on the right.