Penalty Fares Policy
Table of contents
- 1 Introduction
- The need to protect revenue
- What are 'penalty fares'?
- What is the role of the SRA?
- The purpose of this document
- 2 Background
- Origins
- The Railways Act 1993 and Transport Act 2000
- The Railways (Penalty Fares) Regulations 1994
- The Penalty Fares Rules 2002
- Penalty fares schemes
- Penalty fares on the London Underground
- 3 The SRA's role
- 4 How we will decide whether to approve a penalty fares scheme
- Is a penalty fares scheme appropriate?
- Basic conditions
- Penalty fares trains
- Penalty fares stations
- Compulsory ticket areas
- Ticket facilities
- Unstaffed stations
- Publicity
- Warning notices
- Authorised collectors
- Selecting and training authorised collectors
- Instructions given to authorised collectors
- Checking that ticket facilities are available and warning signs are displayed
- Selling tickets on penalty fares trains
- Arrangements between operators
- Appeals
- The Independent Penalty Fares Appeals Service (IPFAS)
- 5 Guidelines for operators who want us to approve a scheme
- Informal discussion
- Formal notice
- Description of the scheme
- 6 Changing, suspending or withdrawing a scheme
- Changing a scheme
- Withdrawing a scheme
- Suspending a scheme
- 7 When the SRA may prevent an operator charging penalty fares
