Staff attitudes
Customer care and corporate culture in public transport: Research summary
A summary of key findings of national research conducted in 2002/03 on the impact of public transport staff attitudes on passengers.
- Published:
- 25 January 2005
Policy, guidance and research
- Aviation
- Crime and public transport
- Economics and appraisal
- Transport evaluation
- Freight
- Railways
- Regional and local transport
- Road safety
- Roads and vehicles
- Science and research
- Shipping and ports
- Social inclusion
- Social Inclusion: Transport aspects (PDF 1 Mb)
- Children and young people
- Older people's transport issues
- Women's transport issues
- Social exclusion
- Staff attitudes
- Minority, ethnic and faith communities' transport issues
- Deep vein thrombosis
- The Extent of Aspirin Use for the Prophylaxis of DVT on Long Haul Flights
- Travel training schemes
- Government scheme gets more people on the buses
- An introduction to social inclusion
- Sustainable travel
- Transport security
- Transport statistics
- Transport and Works Act
