Public Transport Needs of Minority, Ethnic and Faith Communities Guidance Pack
Table of contents
- 1. Introduction to the public transport needs of minority ethnic and faith communities guidance pack
- Market Opportunities
- 2. Communications and information
- What Minority Ethnic and Faith Communities have told us
- How these issues are being addressed
- Further ideas for good practice
- Case study 1
- Case study 2
- 3. Consultation and market research
- What Minority Ethnic and Faith Communities have told us
- How these issues are being addressed
- Further ideas for good practice
- Case study 1
- Case study 2
- 4. Customer care and tackling racism
- What Minority Ethnic and Faith Communities have told us
- How these problems are being addressed
- Further ideas for good practice
- Case study 1
- Case study 2
- 5. Employment and training
- What Minority Ethnic and Faith Communities have told us
- How these problems are being addressed
- Further ideas for good practice
- Case study 1
- Case study 2
- Case study 3
- 6. Personal safety and security
- What Minority Ethnic and Faith Communities have told us
- How the issues are being addressed
- Further ideas for good practice
- Case study 1
- Case study 2
- Case study 3
- 7. Routes and services
- What Minority Ethnic and Faith Communities have told us
- How these issues have been addressed
- Further ideas for good practice
- Case study 1
- Case study 2
- 8. Young people and school transport
- What Minority Ethnic and Faith Communities have told us
- How these issues are being addressed
- Further ideas for good practice
- Case study 1
- 9. List of contacts and sources of further information
- General
- Accessibility & Disability
- Communications & Information
- Consultation & Market Research
- Customer Care & Tackling Racism
- Employment & Training
- Infrastructure & Systems
- Personal Safety & Security
- Technology
- Youth People & School Transport
