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DfT home    Policy, guidance and research    Crime and public transport    Improving personal security across the whole journey

Get on Board: An agenda for improving personal security - Guidance

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Table of contents

  • 1. Personal Security in Bus Travel
  • 1.1 Introduction to the Guidance
  • 1.2 Issues for Passengers and Operators
  • 1.3 Organisational Policy and Practice
  • 1.4 Developing an Effective Strategy
  • 2. Design Solutions
  • 2.1 Basic Principles
  • Bus Stops and Shelters
  • 2.3 Stations
  • 2.4 Vehicle Design
  • 2.5 Maintenance and Repair
  • 3. Management Solutions
  • 3.1 Monitoring and Targeting Incidents
  • 3.2 Staffing for Security
  • 3.3 Staff Training
  • 3.4 Surveillance to Deter and Detect
  • 3.5 Passenger Information and Publicity
  • 3.6 Fare Structures
  • 4 Partnership Approaches
  • 4.1 Using the Police and the Law
  • 4.2 Young People and Bus Travel

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Downloads

  • Key players' bus security chart (PPT 26 kb)
  • Bus Incident Reporting Form - on Vehicle (PDF 108 kb)

See also

  • Get on Board: An agenda for improving personal security - Case studies
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