Department for Transport

MCA Quality Assurance

Maritime & Coastguard Agency Quality Assurance

ISO 9001:2008

ISO 14001:2004

Meeting your needs

The Maritime & Coastguard Agency (MCA), as the UK’s Flag State Administration, is responsible for the implementation of the International Safety Management (ISM) Code within the UK merchant fleet. MCA does not delegate this responsibility to any recognised organisation and conducts all ISM Code audits itself.

What are ISO 9000 and ISO 14000

ISO 9000 and ISO 14000 are standards that relate to maximising quality (ISO 9000) and minimising environmental impact (ISO 14000) by implementing documented management systems.

ISO 9000 and ISO 14000 focus on how an organisation manages its processes. They set out the requirements that the management system must fulfil so that the company’s processes meet minimum standards on product quality and environmental impact.

Scope of certification

MCA QA  offers assessment against;

  • Water transport;
  • Cargo handling and storage;
  • Other supporting water transport activities;
  • Travel agents operated by shipping companies;
  • Food and beverages (hotels and resturants).

Why choose MCA QA?

The audit programme encompasses the ISM Code, ISO 9000, ISO 14000, the ISPS Code and the ILO 178 Conventions. Our service minimises the cost, staff resources and disruption of auditing.

Benefits of certification

Certifying your management system makes you a more attractive supplier to envronmentally concerned business partners showing that you comply with legislation and continually improve. Many large multinational companies request ISO 14000 from all suppliers.

Benefits of the ISO 9000 standard

ISO 9000 provides customers with a benchmark standard against which they can measure your performance. They can be assured that your product and / or service are carefully monitored for quality.

Benefits of the ISO 14001:2004 Standard

Implementing an environmental management system helps to identify risks and oppourtunities and sets new goals for your business. Environmental management will help you to cut costs, ensure compliance with regulatory and legal requirements, build your public profile and motivate your employees.

Contact Details

All enquiries regarding ISO Certification should be directed to:

Head of Quality Assurance

Maritime and Coastguard Agency
Spring Place
105 Commercial Road
SO15 1EG

Tel: 02380 839 628
Fax:02380 329 371


MCA QA's Quality Policy Statement

Read the MCA QA's Quality Policy Statement ( 28.0KB)


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