NATIONAL CONTINGENCY PLAN FOR MARINE POLLUTION FROM SHIPPING AND OFFSHORE INSTALLATIONS

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APPENDIX N

COST RECOVERY AND RECORD KEEPING
Introduction
N.1    This appendix contains information on how those who respond to, or are affected by, marine pollution incidents should best go about recovering the costs that they incur.

N.2    It is essential that during any counter pollution or salvage operation all those involved keep records of what they did, when and why they did it and what resources they used.  There is pressure, frequently severe, to deal with new issues and problems and to relegate record keeping to a lesser priority.  However, the importance of contemporary records cannot be over emphasised.  It is simply not realistic to rely on memory to reconstruct events in a fast moving and possibly lengthy incident.  Responders must therefore arrange to keep adequate contemporary records.  These records extend from minutes of decision-making fora to beachmaster records of the number of personnel, plant and materials used on a particular beach on a particular day and who provided them.  The compilation of a photographic library, with all photographs date and time stamped would be of great assistance as proof of activities.  It is also important to log all messages which might serve to change the pre-arranged response.

N.3    The MCA’s experience in dealing with shipowners’ solicitors and/or the IOPC Fund suggests the following items of best practice:

  • any expense must actually have been incurred and third party invoices provided;
  • response measures must be deemed reasonable, proportionate and justifiable;
  • there needs to be a summary of events – a description and justification of the work carried out at sea, in coastal waters and on shore – together with an explanation of why the various working methods were selected;
  • the MCA has decided not to attempt recovery of costs for Press Office staff and their activities as they do not directly respond to the incident, but will deflect press attention from the decision making teams;
  • for chartered vessels, investigate the rates quoted and look at the SCOPIC tariff rates;
  • apply the industry standard of 100% of hire rate for in-use and 50% rate for stand-by;
  • ensure MCA's contractors, or local authorities acting on behalf of the Agency, apply the MCA policy for equipment hire charges when acting on behalf of MCA in response to an incident;
  • keep a record of the dates on which work was carried out at each site; in this context, date and time stamped photographs are extremely useful;
  • keep a record of the number and categories of response personnel, regular or overtime rates of pay and who is paying them;
  • keep a record of the travel, accommodation and living costs for response personnel;
  • keep a record of the equipment costs for each site: types of equipment used, rate of hire or costs of purchase (bearing in mind residual values to be deducted), quantity used, period of use (in use or standby);
  • ensure that any damaged equipment is photographed and assessed by an independent body prior to repair or replacement;
  • during cleaning or restoration of equipment or vessels, they should not be brought to a state better than at the commencement of the hire/charter;
  • keep a record of the consumable materials; and
  • keep a record of the cost of temporary storage.

Record keeping
N.4    For the purpose of financial record keeping, it is essential to appoint a financial controller at a very early stage in the incident to keep adequate records and control expenditure.  Responders should not discard any paper document (including status boards and maps used by the SCU, MRC and SRC).  They should back up and catalogue information held on computer.

N.5    It is not possible to specify the precise form of records, this varies with the circumstances.  However, there are two principal points to keep in mind:

  • the records serve a variety of purposes and are the source material for much information drawn; and
  • since responders cannot know the particular purpose that records will serve in advance, record keeping should err on the side of too much rather than too little detail.

N.6    The record should clearly show information received, decisions taken, orders given, and action taken.  For example, responders may use aircraft for reconnaissance.  In this case, there should be a record not only of when they called the aircraft out but of take-off times, landing times, details of any oil found, the area searched, who was on board the aircraft, who received the information and when.  Records should distinguish between activities undertaken to assist the clean up operation and any general environmental monitoring or longer-term impact studies.  For dispersant spraying operations, records should specify the area of operations and indicate the duration of spraying, the amount, type, age, and efficacy of dispersant used, and the results obtained.  

N.7    As a further indication of the level of records required for the hiring-in of an item of equipment, the MCA would seek to clarify the following items:

  • member of MCA staff that authorised and placed the order;
  • date and time item actually hired;
  • organisation hired from;
  • proof that costs have been researched and that the price is not unrealistic for that item;
  • quantity of each item actually hired;
  • for larger pieces of equipment (particularly chartered in vessels) it would be useful to take photographs of the condition of the item prior to using for response activities;
  • if more than one item of any type, devise a system for unique identification;
  • how it was delivered / transported;
  • where it was actually delivered to;
  • who took delivery;
  • a daily activity record of what the item was used for;
  • if item is damaged – photograph damage;
  • brief description of how the damage occurred;
  • do not repair until approval or advice has been reached with an insurance representative on site (i.e. the SCR, a surveyor appointed by the insurers or ITOPF);
  • dates actually used for the response;
  • dates item on standby at the scene of the incident;
  • date off-hired;
  • was the item returned in the same condition it was hired in? and
  • no betterment of equipment on return to owners.

N.8    Local authorities inevitably find that this level of record keeping requires a heavy commitment in terms of minute clerks, message takers, procurement clerks and financial record keepers.  There are specialist firms that offer tracking and recording services for clean up operations.  The appointment of such a firm may be justifiable following a major spill from an oil tanker.  In such a case it might be possible to recover the cost of using such firms, or temporary agency staff, from the P&I Club and the IOPC Fund.  However, this depends on the particular circumstances, and it is prudent to check before employing the services of such a firm.

N.9    Where the decisions involve or affect others, it is important to record their reaction at the time.  It is important to record every party’s reaction and the conversation covered by all parties in addition to what was agreed or points of disagreement.  This applies equally to ITOPF.  They report to ship owners, P&I Clubs and the IOPC Fund and are likely to offer advice to all parties involved in the response on counter pollution operations likely to be considered reasonable.  It applies also to others such as cargo owners, local authorities and the Environment Group.  The records should show whether they agree or express no opinion.  If they disagree, the records should identify the reasons, if possible.  Records should distinguish criticism made at the time of an incident from criticism made with the benefit of hindsight.

N.10    Like any operation involving the expenditure of large sums of money, the usual rules of proprietary, accountability and the need for an audit trail apply.

Time limits for claims arising from pollution from tankers
N.11    Claimants should be aware that there are time limits for claims under the 1992 Civil Liability Convention and the Fund Convention.  The conventions provide that claimants must secure their claims by taking legal action against the shipowners within three years of the date on which loss or damage occurred and in any case within six years of the date of the incident.

N.12    Wherever possible, claimants should seek to have their claims settled by negotiation within these periods.  If this is not possible, claimants may protect their claims by taking legal action against the tanker owner, the owner’s insurer and the IOPC Fund.  Should this be necessary, claimants should seek legal advice.

N.13    Formal legal action to enforce a claim is usually the last resort.  In most cases, informal negotiations result in a settlement.  Given the time limits for legal enforcement of claims, it is in everybody’s interest for claimants to submit claims as soon as possible after the incident.  Often, considerable time is required to compile a claim and all the substantiating evidence.  If claimants anticipate delays, they should notify the tanker owner’s insurers and the IOPC Fund at an early date of the intention to submit a claim at a later stage.

Claims arising from pollution from tankers
Submitting a claim to a P&I Club
N.14    Claimants should initially submit claims for clean up costs under the Civil Liability Convention to the tanker owner and/or to the relevant P&I club.  The tanker owner’s local agent should inform claimants of the identity of the P&I club and contact details.  If claimants have any difficulty obtaining this information, they should seek advice from MCA’s CPR Branch (telephone 023 8032 9482 or DfT’s Shipping Policy (telephone: 0207 944 5452).

N.15    The P&I Clubs do not publish formal guidance on their requirements for submitting claims, but the guidance in this appendix and the IOPC Fund’s claims manual should generally be appropriate.

Submitting a claim to the IOPC Fund
N.16    To obtain compensation under the terms of the Fund Convention, claimants should submit their claims directly to the IOPC Fund.

N.17    The IOPC Fund co-operates closely with the relevant P&I Club in investigating incidents, and in assessing and settling claims.  Claimants should submit full supporting documentation to the tanker owner, the P&I Club or the IOPC Fund.  Claimants who do not submit their claims to the Fund should notify it of any claim submitted to the tanker owner or P&I Club.

N.18    In some cases, claimants should submit claims through the office of a designated local surveyor, for forwarding to the P&I Club and the IOPC Fund for decision.  Occasionally, when an incident gives rise to a large number of claims, the P&I Club and the IOPC Fund may jointly set up a local claims office to process claims more easily. Claimants should then submit their claims to that office.  The local press should carry details of how to submit claims.  In all cases, the designated surveyor and the joint claims office refer claims to the P&I Club and to the IOPC Fund for decisions on their admissibility.

N.19    Claims should be in writing and must contain the following particulars:

  • the name and address of the claimant, and of any representative;
  • the identity of the tanker involved in the incident;
  • the date, place and specific details of the incident if known, unless the P&I club or IOPC Fund already know this information;
  • the type of pollution damage sustained
  • the nature of the clean up operations, or response measures, for which the claimant is seeking compensation; and
  • the amount of compensation sought.

N.20    Supporting documentation must link the expenses for clean up operations (including disposal) to the actions taken at specific sites.  The IOPC Fund produces a claims manual that provides helpful guidance on how such claims should be itemised.  This guidance is just as relevant for claims submitted to a P&I Club under the 1992 Civil Liability Convention.

N.21    The following extract comes from the edition of the claims manual dated April 2005.  Claimants should check whether a later edition is available.

Presentation of Claims
It is essential that claims for the cost of clean up are submitted with supporting documentation showing how the expenses for the operations are linked with the actions taken.  The key to the successful recovery of costs is good record keeping.  A claim should clearly set out what was done and why, where and when it was done, by whom, with what resources and for how much.  Invoices, receipts, worksheets and wage records, whilst providing useful confirmation of expenditure, are insufficient by themselves.  A brief report describing the response activities and linking these with expenses will greatly facilitate the assessment of claims.

Spreadsheets offer a particularly useful way of summarising some of the key information required in support of a claim.  Each response organisation or contractor should maintain a daily log of activities, including details of the number of personnel involved, the type and quantity of equipment and materials used and the type and length of shoreline cleaned.  If response vessels are used to combat oil at sea, extracts from their deck logs covering their period of deployment provide a useful source of information.

Specific information should be itemised as follows:

  • Delineation of the area affected, describing the extent of the pollution and identifying those areas most heavily contaminated (for example using maps or nautical charts, supported by photographs, video tapes or other recording media);
  • Analytical and/or other evidence linking the oil pollution with the ship involved in the incident (such as chemical analysis of oil samples, relevant wind, tide and current data, observation and plotting of floating oil movements);
  • Summary of events, including a description and justification of the work carried out at sea, in coastal waters and on shore, together with an explanation of why the various working methods were selected;
  • Dates on which work was carried out at each site;
  • Labour costs at each site (number and categories of response personnel, the name of their employer, hours or days worked, regular or overtime rates of pay, method of calculation or basis of rates of pay and other costs);
  • Travel, accommodation and living costs for response personnel;
  • Equipment costs at each site (types of equipment used, by whom supplied, rate of hire or cost of purchase, method of calculation of hire rates, quantity used, period of use);
  • Cost of replacing equipment damaged beyond reasonable repair (type and age of equipment, by whom supplied, original purchase cost and circumstances of damage supported by photographs, video or other recording material);
  • Consumable materials (description, by whom supplied, quantity, unit cost and where used);
  • Any remaining value at the end of the operations of equipment and materials purchased specifically for use in the incident in question;
  • Age of equipment not purchased specifically for use in the incident in question, but used in the incident;
  • Transport costs (number and types of vehicles, vessels or aircraft used, number of hours or days operated, rate of hire or operating cost, method of calculating rates claimed); and
  • Cost of temporary storage (if applicable) and of final disposal of recovered oil and oily material” including quantities, unit cost and method of calculating the claimed rate.

Claims for the costs of treatment of oiled wildlife should essentially follow a similar pattern to that set out above for clean up costs.  Details of the number of animals treated and the number successfully released back into the wild should be provided.  If the specialist groups undertaking the work mounted campaigns to raise public funds for the purpose of maintaining field operations for a specific incident, details should be provided, including the costs of the campaigns, the amounts raised and how the money was used.

Procedure in other cases – non tankers
N.22    Much of the above guidance is relevant to claims for compensation arising from types of marine pollution other than persistent oil carried in a tanker.  However, as the liability and compensation arrangements in such cases are different, time limits, requirements for evidence and claims procedures are likely to vary.  Claimants should therefore seek early guidance from the polluter or the relevant insurer, as well as from their own legal advisers.

Financial Security
N.23    When an incident occurs, notice of the accident, reporting all details available, is given promptly to the insurers and owners of the casualty.  From experience, this is generally achieved verbally by telephone from the scene of an incident.  The MCA Logistics and Finance Manager informs the insurer at this early stage that the MCA’s intention is to make a claim and requests financial security for the money that the MCA is committing.

N.24    This financial security can take several forms but in most cases is a Protection and Indemnity (P&I) insurer’s Letter of Undertaking (LOU).  The wording of this Letter needs to be amended according to the type of charter / ownership of the vessel and legal advice should be sought if necessary.  This document makes the MCA’s position clear to the insurers and shipowner.  If the MCA are not provided with financial security during the incident further legal action is taken to underwrite the financial exposure by arrest of the casualty or freezing of the hull assets, but these actions are a last resort.  

N.25    Both a Letter of Undertaking and a Bank Draft require an amount of money to be included in the document.  The MCA Financial Controller estimates a figure based on experienced gained in previous incidents, estimated length of response and a figure for refurbishment and return of the equipment to the appropriate storage site.  Generally, at this stage an uplift is included in the level of financial security requested from the P&I for unforeseen costs.  Most P&I representatives are experienced personnel and are well aware that the estimation of costs at this stage is not an exact science but it helps later negotiations on the claim if the figure given here is as close as possible to the quantum of the final claim.

N.26    This procedure is followed as a matter of routine for MCA personnel for incidents not involving oil tankers as they are adequately covered by International Conventions (see Appendix M).  The MCA are only prepared to accept this type of security from P&I insurers that are members of the International Group.  For smaller, not so well known organisations, the preferred form of security would be a bank draft.

N.27    The LOU also clarifies the legal jurisdiction for any subsequent legal action to recover costs, and the MCA’s preference for any such action would be the UK.

N.28    When the Logistics and Finance Team return to MCA headquarters it is necessary, to back up the financial security provided, by forwarding a letter to the owners of the casualty, with a copy to the P&I, informing them that a claim under the Merchant Shipping Act will follow in due course.

Claims arising from Oil Pollution from Offshore Installations and Pipelines
N.29    All claims are subject to the OPOL Agreement and in particular to the OPOL guidelines for Claimants brochure which can be found on the OPOL website www.opol.org.uk.

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