Case Study
London Congestion Charging
Tools Involved
Road
User Charging.
Site Description
Since 17 February 2003 motorists driving into central London on a weekday between 7am and 6.30pm have been charged £5 to do so. Motorists are made aware of the charged zone by roadside signs and painted symbols on the roadway (as shown above).
Site Problems
London is the UK's busiest city with a population of 7 million and in addition a large number of commuters travelling in and out of the City during the week. The centre of London has suffered from congestion and low vehicle speeds due to demand exceeding the road capacity.
Scheme Description
The
London Congestion Charge scheme charges users entering or driving within
its perimeter between 7am and 6:30pm Monday to Friday. The perimeter was
carefully designed and modelled to balance the need to reduce the number
of vehicles entering the city, whilst keeping the number of cordon crossing
points to a minimum and trying to minimise the development of 'rat runs'.
All access points to the cordon are well signed so users know that they are entering a charging zone. The scheme is enforced using a network of Automatic Number Plate Recognition Cameras (ANPR) within the zone. The data from the cameras is processed using optical character recognition (OCR) software to translate the images into a database of recognised vehicle number plates. The automated system is supported by staff who manually enter details for vehicles where the OCR software cannot interpret the number plate automatically.
Users have several methods they can pay to enter the zone, including:
- the Internet;
- retail outlets; and
- SMS text messaging.
Once payment has been processed the motorist's details are stored on a database. By midnight all charge payments are cross-referenced against all the vehicles that were detected in the zone. If a vehicle is detected that has not registered as paid by midnight they are issued with a fixed penalty of £80. The fine is sent to the registered owner according to the DVLA's records. If the fine is paid within 14 days it is reduced to £40, but if not paid within 28 days it is increased to £120.
Scheme
Objectives
- Enhancing economy/efficiency by improving journey times and reducing journey time reliability for both public and private transport;
- Enhancing the environment by reducing congestion, leading to a reduction in emissions;
- Improved accessibility due to improved public transport services introduced as a complimentary measure; and
- Improved accessibility through increased transport options. Due to decreases in traffic, cycling and walking become more preferable.
Anticipated Improvements
It is anticipated that the scheme will:
- reduce congestion;
- improve vehicle speeds;
- increase bus patronage ;
- improve journey time reliability;
- make the distribution of goods more reliable, sustainable and efficient; and
- provide Transport for London with an income to be invested in transport , such as improving bus services.
Costs
Capital: £36m per year over an 8-year period
Operational: £64m per year over an 8-year period.
Revenue Income: Originally predicted to be £130m per year, now revised
down to £68m per year.
Benefits
Benefits are shown in the table below.
Actual benefits reported |
||
| Impact Assessment | Environment |
By reducing the ov06-Aug-2009reasing the efficiency with which it circulates, the congestion charging scheme has been directly responsible for reductions in central London, between 2003 and 2006, of approximately 6% for NOx, 7% per year for PM10 and 1% year for CO2. Furthermore, 14.9m litres of fuel saved per year in central London, 21.5m in Inner and 12m in Outer London (considering £8 charge per day). TfL estimated the impact of the extension scheme on emissions. The degree of change from the scheme was found to be less intense than for the original central London scheme between 2002 and 2003. The results are as follows: 2.5% reduction in emissions of oxides of nitrogen (NOx); 4,2% reduction in particulate matter (PM10); and 6.5% reduction in emissions of carbon dioxide (based on 24-hour annual average day). |
| Accessibility |
The result of a post-implementation survey showed an increase in bus patronage in relation to the western extension over 2006, and importantly, that these increases are being satisfactorily accommodated by additional bus service provision. The results from TfL’s regular Central Area Peak Count survey of bus passengers entering central London indicate that in 2007, 113,000 passengers were found entering central London in the morning peak period. The number of passengers entering central London has been stable over the last four years. |
|
| Safety | In 2006, the number of collisions involving personal injury within the original charging zone increased by 6% overall. On the Inner Ring Road, level of accidents fell by 6% during charging hours. In Greater London, total reported road traffic collisions fell down on average by 6% during 2006 (8% during charging hours). |
|
| Efficiency |
21% reduction in congestion within the original charging zone comparing to pre-charge levels (70,000 fewer cars a day) 14% reduction in traffic entering the Western Extension (30,000 fewer cars a day). 6% increase in bus passengers during charging hours. 12% increase in cycle journeys into the Western Extension. £137m being raised, in the financial year 2007/08, to invest back into improving transport in London |
|
| Integration | ||
| Technical Performance |
The number of Penalty Charge Notices issued during 2006 and 2007 has increased due to introduction of the western extension in February 2007. Even though the volume of notices issued have increased, ongoing public information campaigns and the increases in understanding of the scheme imply that on average, 96% of chargeable vehicles that enter the zone are compliant with the scheme. Valid daily charges increase from 100,000 on average up to 150,000 after introduction of western extension in February 2007. The overall downwards trend also was a result of the increase to the standard daily charge from £5 to £8 in July 2005. The extension of the zone also led to an increase in fleet scheme payments; from 15,000 valid charges per day to an average of 20,000. |
|
| User Acceptance |
One in six persons surveyed responded they were better off and just over one in six stated they were worse off as a result of charging. Six in ten London residents felt that the scheme had made no difference to them. Londoners survey showed that 43% of respondents were more likely to think that they had lost out as a result of charging but also more likely to say that they had gained (19%). 59% of drivers who ever drive into the extension zone were also more likely to say that they had lost out as a resul of charging A survey carried out after implementation showed the following: 17% of Western extension users and 31% of London residents believe air quality and the environment have improved. 11% of Western extension users believe personal safety on public transport has improved. 9% of Western extension users perceive parking provision as better. 28% of Western extension users and 33% of London residents claim that bus service supply is better. 27% of Western extension users and 34% of London residents believe bus journey times have decreased. 9% of Western extension users perceive underground provision as improved. 32% of Western extension users and 26% of London residents perceive the level of traffic congestion and journey times as improved. Of the residents surveyed, however: 10% of Western extension users and 4% of London residents believe air quality and the environment have deteriorated. 12% of Western extension users perceive personal safety on public transport as worse. 14% of Western extension view parking provision as poorer. 8% of Western extension users and 3% of London residents believe that bus service supply has deteriorated. 10% of Western extension users and 4% of London residents claim bus journey times have increased. 11% of Western extension users perceive underground provision as worse. 14% of Western extension users and 6% of London residents view the level of traffic congestion and journey times as poorer. In addition, a decline was observed in car driver trips with an origin outside and a destination inside the extension zone from traffic counts and roadside interviews. The aggregate volume of trips made into the original congestion charging zone from the western extension increased after the introduction of charging scheme. Research showed that approximately half of drivers who resident outside of the extension zone, chose to pay the full charge to continue driving in the western extension zone. |
|
London Congestion Charging benefits table
Selected results from the attitudinal tracker survey,
| User Acceptance | Before Charging | After Charging | |||||||
| Dec 02 | Jan 03 | Feb 03 | Mar 03 | Apr 03 | Jul 03 | Oct 03 | |||
| Importance of reducing congestion further in central London? *** | Important | 85 | 81 | 78 | 81 | 48 | 57 | 50 | |
| Neither | 7 | 7 | 6 | 6 | 13 | 13 | 11 | ||
| Unimportant | 8 | 10 | 14 | 11 | 35 | 27 | 36 | ||
| Support or oppose congestion charging scheme? | Support | 40 | 38 | 39 | 57 | 50 | 59 | 48 | |
| Neither | 19 | 16 | 18 | 26 | 18 | 15 | 21 | ||
| Oppose | 40 | 43 | 41 | 27 | 31 | 24 | 28 | ||
| Will/has charging been effective?* | Effective | 75 | 73 | 72 | 76 | 79 | 83 | 81 | |
| Not at all effective | 18 | 17 | 18 | 5 | 5 | 4 | 6 | ||
| Congestion charge will/is reducing traffic? | Agree | 54 | 54 | 50 | 75 | 73 | 77 | 71 | |
| Neither | 7 | 9 | 8 | 6 | 6 | 7 | 8 | ||
| Disagree | 36 | 34 | 36 | 16 | 15 | 11 | 17 | ||
| Will put up with charging as long as public transport improves | Agree | N/A | N/A | N/A | 85 | 85 | 87 | 81 | |
| Neither | N/A | N/A | N/A | 3 | 3 | 3 | 6 | ||
| Disagree | N/A | N/A | N/A | 11 | 10 | 8 | 12 | ||
| Will put up with charging as long as car journeys improve ** | Agree | N/A | N/A | N/A | 63 | 63 | 67 | 65 | |
| Neither | N/A | N/A | N/A | 11 | 9 | 13 | 16 | ||
| Disagree | N/A | N/A | N/A | 21 | 20 | 16 | 22 | ||
December 2002 to October 2003
* Results do not include 'don't knows'.
** Drivers only.
*** From April 2003 question prefaced with 'The central London congestion
charging scheme has reduced traffic congestion in central London.'
(source: Congestion Charging Central London - Impacts Monitoring Sixth Annual Report and Congestion Charging Central London - Impacts Monitoring Second Annual Report)
No attempt has been made to validate the results reported. Users of the guidance are encouraged to assess the robustness of the results presented and the likely transferability of the case study to their own local environment.
More Information
London Congestion Charging website - http://www.tfl.gov.uk/roadusers/congestioncharging/
London Congestion Pricing - Implications for Other Cities 30 June 2003
Transport for London website - http://www.tfl.gov.uk/roadusers/congestioncharging/6723.aspx
Congestion charging Central London - Impacts monitoring Sixth Annual
Report July 2008
http://www.tfl.gov.uk/assets/downloads/sixth-annual-impacts-monitoring-report-2008-07.pdf
