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Driver and Vehicle Licensing Agency
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Last Updated: 07/07/2009

Publications


Press releases
DVLA Community involvement

DVLA Information Charter

The Information Charter - PDF Document (51 Kb)
Information about the purpose of the Agency

Reports and accounts

Sustainable Development Action Plan - PDF Document (3 Mb)
SDAP text only version - PDF Document (441 Kb)
Action plan for the period 2009-2010
Sustainable Development Action Plan (SDAP) - progress report on actions - PDF Document (235 Kb)
A progress report on actions from the 2008 - 2009 SDAP
Sustainable Development Action Plan (SDAP) 2008 - 2009 - PDF Document (1 Mb)
SDAP text only verison - PDF Document (273 Kb)
Action plan for the period 2008 - 2009
Sustainable Development Action Plan (SDAP) - progress report on actions - PDF Document (169 Kb)
A progress report on action from the 2007 - 2008 SDAP
Sustainable Development Action Plan (SDAP) - PDF Document (2 Mb)
Action plan for the period 2007 - 2008
DVLA IT Strategy - PDF Document (757 Kb)
DVLA IT Strategy
DVLA Business Plan 2009-10 - PDF Document (3 Mb)
DVLA Business Plan for the period 2009-2010
DVLA Business Plan 2008-09 - PDF Document (2 Mb)
DVLA Business Plan for the period 2008-2009
DVLA Business Plan 2007-08 - PDF Document (2 Mb)
DVLA Business Plan for the period 2007-2008
Strategic Agenda 2008-13 - PDF Document (2 Mb)
An overview of DVLA Strategic Agenda for the period 2008 to 2013.
Strategic Agenda 2007-12 - PDF Document (1 Mb)
An overview of DVLA Strategic Agenda for the period 2007 to 2012.
DVLA Annual Report & Accounts 2008 - 09 - PDF Document (8 Mb)
DVLA Annual Accounts for the period 2008-2009
DVLA Annual Report & Accounts 2007 - 08 - PDF Document (3 Mb)
DVLA Annual Accounts for the period 2007-2008
DVLA Annual Report & Accounts 2006 – 07 - PDF Document (2 Mb)
DVLA Annual Accounts for the period 2006-2007
DVLA Annual Report & Accounts 2005 - 2006 - PDF Document (2 Mb)
DVLA Annual Report & Accounts for the period 2005 - 2006
Annual Report 2004 - 2005 - PDF Document (2 Mb)
DVLA Annual Report for the period 2004-2005

DVL today

DVL Today Issue 35 - PDF Document (376 Kb)
British International Motor Show
DVL Today Issue 34 - PDF Document (1 Mb)
The Challenge Ahead
DVL Today Issue 33 - PDF Document (953 Kb)
Don't let your photocard licence expire
DVL Today Issue 32 - PDF Document (967 Kb)
DVLA Customer satisfaction survey
DVL Today Issue 31 - PDF Document (478 Kb)
Sale of the Century
DVL Today Issue 29 - PDF Document (698 Kb)
Tachographs are going digital...
DVL Today Issue 28 - PDF Document (1 Mb)
DVLA hits the road!

Equality and diversity

Equality Impact Assessment Timetable Plan - PDF Document (41 Kb)
DVLA Diversity Action Plan 2009 - 2012 - PDF Document (97 Kb)
DVLA Diversity Action Plan for the period 2009 - 2012
DVLA Diversity Action Plan 2008-2011 - PDF Document (319 Kb)
DVLA Diversity Action Plan for the period 2008-2011
Diversity action plan 2005-08 - PDF Document (66 Kb)
Report on progress made between April 2005 and March 2008
Race Equality Action Plan 2008-09 - PDF Document (29 Kb)
Welsh language scheme - PDF Document (56 Kb)
This document shows how the Agency will give effect to the guidelines issued by the Welsh Language Board
Equality Monitoring in the Driver Vehicle and Licensing Agency 2008-2009 - PDF Document (228 Kb)
Equality Monitoring in the Driver Vehicle and Licensing Agency for the period 2008-2009
Equality Monitoring in the Driver Vehicle and Licensing Agency 2007-2008 - PDF Document (200 Kb)
Equality Monitoring in the Driver Vehicle and Licensing Agency for the period 2007-2008
Diversity Action Plan Progress Report 2008 - 2009 - PDF Document (59 Kb)
Diversity Action Plan Progress Report 2008 - 2009
Diversity Action Plan Progress Report 2007 - PDF Document (66 Kb)
Diversity Action Plan Progress Report 2007
DVLA equality and diversity report - PDF Document (550 Kb)
Information and reports on the agency's requirement towards race and equality issues.
DVLA Customer Survey Diversity report 2006 - PDF Document (24 Kb)
Survey results carried out by the Market Research Team
DVLA Monitoring Report 2005-2006 - PDF Document (31 Kb)
Information and comments on the DVLA’s staff monitoring data for the year 1 April 2005 to March 31 2006
Customer Satisfaction Survey Results 2005 - PDF Document (50 Kb)
The Diversity Perspective Report

Surveys and studies

Progress Report - Results from the Customer Satisfaction Survey 2005.
Electronic Vehicle Identification (EVI) for motorcycles - PDF Document (39 Kb)
Private Motorists Survey 2005 - PDF Document (2 Mb)
This report presents the findings of a survey conducted among private motorists across Great Britain in 2005.
Private Motorists Survey 2004 - PDF Document (468 Kb)
This report presents the findings of a survey conducted among private motorists across Great Britain in 2004.
Private Motorists Survey 2003 - PDF Document (617 Kb)
This report presents the findings of a survey conducted among private motorists across Great Britain in 2003.