DVLA's vehicle online services cookies policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:

• enabling a service to recognise your device so you don't have to give the same information several times during one task
• recognising that you may already have given a username and password so you don't need to do it for every web page requested
• measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through 'Internet browser cookies - what they are and how to manage them'.

Our use of cookies

Current the only cookie on our Taxing Online website is a ‘session cookie’ which are temporary cookie files and are erased when you close your browser.

Type of cookie : Session

Benefit : Once you have logged on with the reference number from your tax reminder or alternatively the reference number and vehicle registration number from your V5C Certificate (logbook), so you don’t have to do it for every Web page you request from our service.

When you restart your browser and go back to the site that created the cookie, the website will not recognize you. You will have to log back in. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.