DVLA Publication Scheme

Who we are and what we do

DVLA Information Charter – Information on the purpose of the Agency, available to download or order a copy from Customer Enquiry Group, DVLA, SA6 7JL
Annual Report – Download the report or order a copy from CMS, C3, DVLA, SA6 7JL
Licence – DVLA’s internal magazine, available to order from CMS, C3, DVLA, SA6 7JL
Press releases – Available online and from Press Office, DVLA, SA6 7JL
Surveys and Studies,Equality and diversity _ Download the PDF documents from Publications

What we spend and how we spend it

Annual Accounts and Report– Download the Annual Accounts PDF documents here or available to order from CMS, C3, DVLA, SA6 7JL

What our priorities are and how we are doing

Annual Report – Download the Annual Report or order a copy from CMS, C3, DVLA, SA6 7JL
Business Plan – Download the Business Plan  or order a copy from CMS, C3, DVLA, SA6 7JL
Customer Satisfaction Survey – Download the customer satisfaction survey or order a copy from Market Research Team, C1/W, DVLA, SA6 7JL

How we make decisions

Consultation papers – Available online and from Customer Enquiries Group, DVLA, SA6 7JL
Medical Information – Information on medical rules for drivers

Our policies and procedures

Welsh language Scheme – The DVLA website is available in Welsh
Tender Documents – Available here and from Central Procurement Group, C2W, DVLA, SA6 7JL 
DVLA corporate policy on the environment  - Corporate Environmental Policy

Lists and registers

Job Advertisements - Available here

The Services we offer

Online Services – A full list of DVLA’s online services
Forms – A full list is available from here and from DVLA Local Offices, Post Offices® and on Voicemail 0870 240 0010
Vehicle Information – Taxing your vehicle online and information on vehicle licensing and legislation
Driver information – Information on driver licensing and legislation