Last Updated: 07/05/2013
DVLA Norwich local office
11 Prince of Wales Road
Norwich
NR1 1BD
For enquiries about vehicles: 0300 790 6802 (Textphone minicom users 0300 123 1279).
For enquiries about driving licences: 0300 790 6801 (Textphone minicom users 0300 123 1278).
Please note, all calls are handled initially by our call centre based in Swansea.
Open: Monday to Friday 9.00 am to 5.00 pm. On the second Wednesday of each month the office will be open from 9.30 am to 5.00 pm.
Closed for essential staff training
Please be advised that the office will be closed for essential staff training on the following dates:
- From 11am Wednesday 22nd May until 9am Thursday 23rd May
- From 11 am on Wednesday 19th June until 9am Thursday 20th June
- From 11 am on Wednesday 18th September until 9am Thursday 19th September
Customers are reminded that they can access DVLA services online at: www.gov.uk/browse/driving
We apologise for any inconvenience that this may cause.
Please be advised that the local offices in England, Scotland and Wales will be closed on the following : Public Holidays 2012 - 2013
Facilities
Metered parking on Prince of Wales Road and Greyfriars Road (at rear of office).
The nearest facilities are at the Castle Mall and Norwich Railway Station (0.25 miles).
The local office is at ground level.
Hearing loop fitted at public counters.
Cash machines in High Street banks on Prince of Wales Road.
External mail box to the left of the main entrance.
Disabled parking: Two disabled places on King Street just round the corner from local office. Disabled places also available at Norwich Railway Station (0.25 miles).
Disabled facilities are provided at Norwich Railway Station (0.25 miles).
No smoking building; no alternative facilities.
One interview room, contact staff for use.
If you have specific access requirements, please use our call ahead service 0300 790 6818
Directions
By Car
- by car approaching Norwich from the South West (A11)
- cross the Norwich Southern Bypass, the Outer Ring Road and the Inner Ring Road (all on roundabouts)
- this will then take you down St Stephens Street
- crossing straight over the traffic lights takes you along Red Lion Street (with the Castle ahead of you) and you will bear to the right up Farmers Avenue
- keep left , then bear left at the traffic lights on Cattle Market Street
- down the hill, through traffic lights, you will come to Market Avenue
- keep to the right of this road and through the next set of traffic lights, you will pass Anglia Television on your right
- you will then be heading into Prince of Wales Road
By Bus
- there are bus stops on Upper King Street and Bank Plain. Both these streets are close to the top of Prince of Wales Road.
- nearly all buses through Norwich stop at Castle Meadow
- from here follow signs towards the Railway Station and you will pass Anglia Television on your right
- you will then be heading into Prince of Wales Road
By Train
- Norwich Station (0.25 miles).
