The Driver and Vehicle Licensing Agency (DVLA) Twitter channel (@dvlagovuk) is managed by the DVLA communication team.
We do not use automation tools such as RSS feeds to generate tweets.
If you follow us, you can expect up to ten tweets a day.
Tweets will include alerts about:
If you follow us on Twitter we may follow you back. Being followed by us does not imply endorsement of any kind.
We will update and monitor our Twitter account during office hours Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.
We welcome feedback, ideas and engagement from all our followers, and try to join the conversation where possible. We aim to reply to simple queries from members of the public directing them to an appropriate page on GOV.UK. We do not discuss personal details via our Twitter account and will ask customers to contact us via phone/email in these instances.
The DVLA Communication Team will read all @replies and direct messages, and ensure that any emerging themes or helpful suggestions are passed to the relevant colleagues in DVLA.
We cannot engage on issues of party politics or answer questions which break the rules of the Civil Service Code.
The usual ways of contacting us for official correspondence are detailed in the contact us section of our website.
For information on how to contact DVLA for official correspondence see the following link: Contact us
Requests for information made under the Freedom of Information (FOI) Act can be made via Twitter. However, the character limitations of Twitter may impact on the ability of DVLA to fully explain the information you want.
For DVLA to consider your request, you will need to provide your real name and an address for correspondence (this includes an e-mail address).
We recommend if you want to make a FOI request, you send the request through the FOI page on our website.
If you choose to make a FOI request via Twitter, DVLA can only consider requests made to them directly via an @mention or direct message.
There are lots of benefits of choosing to follow DVLA on Twitter:
Occasionally, we may choose to retweet messages from our followers. Being retweeted by DVLA does not imply endorsement of the author.
Don’t worry if you’re new to Twitter. If you need help with getting started and want to get a feel for the basics go to help.twitter.com.
