Improve joined up working across government
DVLA will continue to seek out opportunities to work across government to reduce overall cost and improve customer service, in particular as a leading participant in the ‘Front Office’ for government initiative and the Digital by Default challenge set by the Cabinet Office.
During 2012-13 we will:
- continue to share information with authorised partners through informed consent to streamline verification of the identity of driving licence applicants
- expand opportunities to share mobile and static automatic number plate recognition operations with DfT and enforcement bodies
- prepare with the UK Borders Agency (UKBA) for data sharing in a similar way to the interaction undertaken successfully with the Identity and Passport Service (IPS) for the last six years, improving customer service and security
- continue to explore joint standards established and purchasing opportunities, for example with UKBA and IPS in relation to card security and photograph standards.
- DVLA Business Plan 2012-13
- Chief Executive message
- About us
- How the Agency is changing
- What we will do
- Sustainability in DVLA
- How much we'll spend and save