Our people
During the year, the Agency’s HR policy team has supported the development and implementation of DFT wide policies.
DVLA is committed to providing learning and development opportunities for staff. 
- designed a Front Line Manager programme of events for roll out in 2012-13
- delivered two successful internal talent programmes and completed a graduate scheme
- provided opportunities for staff to participate in vocational qualifications and designed business specific indicators for specialist areas.
In 2011-12, the Agency re-structured its communications to improve engagement with staff through a range of internal channels. The Agency carried out two staff surveys during the year:
Civil Service Survey 2011
Results showed:
- engagement increased from 54 per cent to 55 per cent
- participation increased by 4.6 per cent (13 per cent since 2009)
- the highest score: 88 per cent of staff said “they have the skills to do their job”
DVLA People Survey 2012
Results showed:
- Over 3,000 took the time to complete the survey
- DVLA’s overall engagement index is 55 per cent up by 1 per cent on last year
During 2012-13, the Agency analysed the results of the surveys and will continue working with current initiatives, exploring new ways of improving engagement and staff satisfaction.
DfT work placements
In 2011-12, the Agency hosted 122 work placements. The programme will continue into 2012-13 to reach its target of 355. Job Centre Plus reported that 70 out of the 122 participants found work during and following these placements.
Health and Safety
In 2011 DVLA renewed its Health and Safety policy in line with the Occupational Health and Safety management system standard (OHSAS 18001). A guide on Health and Safety responsibilities was subsequently issued to all our managers.
During the year, we delivered communication campaigns to all staff on Health and Safety issues including face to face communications on policy and responsibilities.
There have been no improvement or prohibition notices and the Agency remains compliant with health and safety legislation. A representative from the Health and Safety Executive visited the Agency during the year, resulting in positive feedback on how we are dealing with accidents in the workplace.
Diversity
DVLA equality policies promote and support diversity and equal opportunity in the workplace. During 2011-12, the Agency de
In 2011-12 the Agency carried out its second Staff Disability Survey. Early results show that satisfaction levels have improved from the 2010 survey.
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