Access to air travel for disabled people
Table of contents
- Letter to Consultees
- Draft Code of Practice
Access to Air Travel for Disabled People - List of main consultees
- Section 1 - Purpose
- Section 2 - Scope
- Section 3 - Training
- Section 4 - Pre-journey
- Information
- Booking arrangements
- Seat reservations
- Additional Seats
- Section 5 - Arrival at the airport
- ....by car
- ......by taxi
- .....by hire car
- .....by bus or train
- Routes to the terminal
- Section 6 - Access to, and facilities within the terminal building
- General
- Landside
- Check-in facilities
- Self-service equipment
- Reserved seating
- Access to information
- Public facilities
- Assistance dogs
- Airside facilities
- Section 7 - Aircraft design
- Section 8 - On board facilities
- Training
- Seat allocation
- Information
- Entertainment
- Catering
- Assistance dogs
- Section 9 - Disembarkation, transfer arrangements and leaving the airport
- Transfer arrangements
- Baggage retrieval, immigration and customs
- Annex 1 - Duties under Part III of the Disability Discrimination Act 1995
- Annex 2 - Members of the Air Access Working Group
- Annex 3 - IATA Codes Descriptors Applying To Disabled People Requiring Assistance
- Annex 4 - ABTA Checklist for Disabled Travellers
- A. GENERAL
- B. MOBILITY - Circle YES or NO as appropriate
- C. ACCESSIBLE INFORMATION
- D. FLIGHT/COACH TOUR
- E. ACCOMMODATION
- F. MEALS
- IMPORTANT CUSTOMER INFORMATION
- AIRLINE CATEGORIES FOR DISABLED PEOPLE REQUIRING ASSISTANCE
- Annex 5 - Specialist Guidance Material For Security Staff - Key Points For Checks of PRMS
- General
- Body Search
- Wheelchair search/assistance dogs
- Baggage search
- Security Searches
- Annex 6 - Draft Code of Practice For The Welfare of Assistance Dogs During Transit on International Journeys
- 1. Introduction
- 2. Scope
- 3. Facilities at point of entry and departure
- 4. Facilities in transit
- 5. Conditions of travel
- 6. Staff training
- 7. Fare structure
- 8. General considerations
- 9. Definitions
- Annex 7 - Information on sources of Disability Awareness/Equality Training
- Annex 8 - Useful Publications and other relevant information
- Annex 9 - Useful Contacts
