Reliability
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL2 (60 kb)
The degree of lateness of train arrivals is highest amongst long distance services with London and South Eastern services the most reliable.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL5 (71 kb)
There was a significant deterioration in train reliability following the Hatfield crash in October 2000. Since then, reliability has steadily improved and has now recovered to pre-Hatfield levels.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL5a (76 kb)
Train reliability is highly seasonal with a dip in performance every Autumn. However there has been an overall improving trend since the period immediately following Hatfield.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL9 (72 kb)
Less than 40% of delay minutes directly relate to the primary cause of delay.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL13 (100 kb)
Delay minutes have reduced from their post-Hatfield peak in 2001/02. Network Rail’s share of delay minutes has remained 50-60%. TOCs have delivered the greatest share of these improvements.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL14 (61 kb)
As the intensity of use of the network has increased, journey times have increased on some routes to improve reliability.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL14a (73 kb)
Timetables have responded at a time of increasing demand and improving reliability.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL16 (72 kb)
Intercity rail services are more punctual on average than domestic air services.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL17 (58 kb)
Short distance rail is perceived as being more reliable by users than non-users. Conversely, a higher proportion of users than non-users commented that long distance rail services are not reliable enough.
- Published:
- 24 July 2007
Delivering a Sustainable Railway: Summary of Key Research and Analysis - REL18 (73 kb)
Survey respondents stated that the reliability of road freight is deteriorating more quickly than for rail freight.
- Published:
- 24 July 2007

